by hashtagsouthafrica | Jun 12, 2014 | Facebook, Social Media Awareness, Social Media Strategy, South Africa
Social Media is evolving and so are the people that use it. Digital is growing not just in South Africa, but globally. Businesses and Organisations should avoid the status quo of JUST having a social presence. Last week Facebook officially released their numbers into...
by hashtagsouthafrica | Apr 25, 2014 | Customer Service Software, Social Media Marketing, South Africa
Earlier this year, Zendesk set the fine folks at Dimensional Research on the task of answering this question: “What exactly is the long-term impact of ‘good customer service’?” No one working in customer service will be surprised to hear that the research reveals that...
by hashtagsouthafrica | Mar 14, 2014 | Facebook, Social Media Awareness, Social Media Marketing
This week, Facebook will begin rolling out a streamlined look for Pages on desktop that will make it easier for people to find the information people want and help Page admins find the tools they use most. Here are the key features of the update: Updated Page...
by hashtagsouthafrica | Mar 13, 2014 | Social Media Awareness, Social Media Marketing, South Africa
The State of social media in South Africa is forever growing – from the rise of political parties growing awareness with their followers to young entrepreneurs creating Youtube commercials from their living rooms – broadcasting to the world. Catch us on...
by hashtagsouthafrica | Feb 26, 2014 | Social Media Awareness, South Africa
A year ago was the first time we covered the South African Budget Speech for the Durban Chamber of Commerce and Industry. We noticed a great increase in tweets and conversations across all Social Platforms. A strong sign that South Africans are growing to the world of...
